Courtesy In The Workplace -- Can You Say, Thank You?
Thank you is such a beautiful phrase. When you say, thank you, it makes a world of difference. Recent research suggests that discourtesy in the workplace is rapidly becoming an increasing dilemma for businesses and organizations. Workplace incivility is growing, including an increase in bad manners, rudeness, coarseness, vulgarity, and a lack of respect. In 1999, researchers Pearson, Andersson, and Porath at The University of North Carolina Business School determined that incivility in the workplace can impact company profits due to lost productivity and employee turnover. Their studies indicated the significance of this impact as follows: People who experience rude behavior on the job: - Quit their jobs(12%)
- Lose work time(52%)
- Deliberately decrease their work effort(22%)
However the most disturbing result was that over 78% of those surveyed said that this kind of behavior has worsened in the past decade. Why Say, Thank You? It demonstrates that you value courtesy and good manners. Saying thank you for something you have received, no matter how small is a great way to communicate. It shows understanding and encourages a positive reception and acceptance.It promotes good health and a successful lifestyle. Extending common courtesy to others demonstrates maturity and a healthy self-esteem.It is fundamental to strong interpersonal relationships and in building rapport. It really doesn't take much to be cordial to others by saying please and thank you as you carry out business and job responsibilities.How to Form a Thank You Habit Learn and practice proper work etiquette. Get back to basics and focus on how you can make your workplace a more pleasant environment for all-bosses, workers, and customers. Acknowledge in some way each person you meet even if it is only with eye contact, a nod or smile.Concentrate on creating pleasant and agreeable experiences for everyone who interacts with you. Be gracious and considerate. Watch for uncivil behavior. Every day you are presented with situations that allow you to show common courtesy and consideration to others. Be proactive and take advantage of every opportunity to be cordial.Minimize any It's-All-About-Me tendencies. Instead Do unto Others as You Would Have Them Do unto You by displaying empathy and finding opportunities to increase your connection. Remember how it feels when someone insults you or is rude to you. Think about what you can do to improve civility in your work unit, team or department. Then, just do it!Be sincere and genuine. Your efforts must be honest and heartfelt. Being courteous comes not from your head but from your heart. If your actions do not match your words, then your efforts will be in vain.Never underestimate the power of a Thank You! Take time to acknowledge and extend courtesy to someone today! Althea DeBrule, entrepreneur and seasoned human resources executive, has focused for more than 30 years on helping people achieve their career goals. Creator of The Extreme-Career-Makeover? and a founding partner of RADSGroup Organizational Consultants, she is recognized for her bottom line and practical application of career development and management strategies in a way that penetrates hearts and compels action. She speaks and teaches with inspired talent, humor and contagious zeal at management conferences and leadership retreats nationwide, and has been featured in CFO Magazine, Strategy@Work, Human Resource Executive Magazine. Althea is the author of Bosses & Orchards, a compelling and candid book about how to make your work relationship with your boss succeed. To discover how you can take your career to a new level, visit http://www.extreme-career-makeover.com/.
MORE RESOURCES:
Princess Cruises unveils yoga for kidsUSA Today - 7 hours agoStill, yoga for kids? That's the Big New Thing this week at Princess Cruises, which announced it is rolling out what it bills as the industry's first yoga ... |
YMCA yoga class begins at Camp YomechasMiddleboro Gazette, MA - 3 hours agoMIDDLEBORO — The YMCA's Fall I 2008 session of yoga begins Thursday, Sept. 11. A new meditation class will be offered from 6-7 pm, and All Levels Yoga ... |
DNC Bloggers Choose Yoga, Not CheetosU.S. News & World Report, DC - Aug 27, 2008They're twittering away in the "Big Tent," an 8000-square-foot structure with morning yoga sessions and late-afternoon happy hours. ... |
Yoga classes offered in SalisburyBethany Beach Wave, DE - 3 hours agoThe Unitarian Universalist Fellowship Salisbury is located at 2812 Old Ocean City Rd. A lunchtime yoga class is held Wednesdays at noon at Salisbury ... |
Downward dogsCalgary Herald, Canada - 6 hours agoJessica Beck is her 30-year-old owner and a Calgary-based yoga teacher about to launch a class for dog owners and their dogs with Patricia Kopec, ... |
Yoga - Google News
|
 |
|
|
RELATED ARTICLES
The Inner Dialogue
Do you talk with yourself? When we hear people talking aloud with themselves we consider it weird. But have you noticed that all people, with no exception, talk silently with themselves? This, we do not consider odd or weird.
Life, The Greatest Ride of All
Life is the greatest roller coaster ride we will ever take. The ups and downs, the unexpected changes, the twists and turns, are all a part of living.
Life Issues Pt. 3 - An Attitude of Gratitude
An Attitude of Gratitude. How important is this to you on your path to success? I sincerely believe that everyone should consider this simple but effective fact.
Positive Mind, Successful Life
It took me a long time to realise the benefits of positive thinking. I had often heard people mention that if you think positive, positive things will happen to you, I used to think they were a bit weird.
Living Mindfully
Normally I race around multitasking. I am always thinking about a million things while I try and do at least two activities at once.
How to Get Rid of Frustration and Self-Pity
I've yet to meet the person who never struggles with frustration. It comes with the territory of being human.
Managing Your OCD, Panic Attacks, and Obsessive Thoughts
There are times that we encounter fearful thoughts that can be difficult to manage. For some people, the more they try to get rid of the thoughts, the stronger the thoughts become and the more difficult they become to manage.
How Much Better Can You Have It?
"If you don't like something, change it. If you can't change it, change your attitude.
Impact of Positive and Negative Catalysts on Events in Human Lives
Have you ever noticed what can happen if you just met a friend in the street and shared a cab? You are both in the cab, all is fine, you plan to attend a social function and suddenly your cab gets involved in an accident. The police comes and you are a witness in an unforeseen event.
Where Do You Get A Positive Attitude You Asked?
How are you? Where do you get a positive attitude you asked?Well, let's see..
Challenge Your Perspectives
When I was a young girl, my sister and I used to visit an aunt who had a swimming pool. It was always a treat, as all we had was a small, kiddie pool and sprinkler at home.
Personal Assignments for Great Self-Esteem
Do you wish you had high self-confidence? Some of us go through our life fighting against that feeling that we are just 'not good enough'. We convince ourselves that we don't matter and that we don't deserve to amount to anything?.
An Exercise To Open Your Mind To Your Possibilities
Everything exists twice. First, in your mind.
Change Your Focus and Change Your Results
In his all-time bestselling record The Strangest Secret, author Earl Nightingale made one of the most profound observations of the 20th century. He said:"You become what you think about all day long.
Self-Confidence Secrets: Measure Your Successes
Would you like to be confident in the things you do? Most people would. The problem is that many people aren't sure how.
You Are Magnificent! Creating Self-Confidence
The image you hold of yourself determines your success or failure in every aspect of your life. What do you really think about yourself? Do you like you? Do you believe in your abilities? Are you worthwhile? Are you the person who sets and accomplishes his or her goals? Are you decisive? Where do we gain these self-value skills? They begin with our thoughts.
Change Your Mind; Change Your Luck
When I was a young man, even a teenager for that matter, I always had an optimism that was hard for others to overcome. Even in the midst of the all the negative influences from family and peers, this positive optimism was difficult to beat down.
Winners vs Whiners
It started out as a windy, rainy day. A tropical wave was moving through our area of the planet.
Thought Patterns To Create Success
Let's say you're ready to change some aspect of your life - perhaps the way you eat or how much you weigh. If you've ever decided to create a permanent change in your life before, you know it's going to take a lot more than simply acting (i.
Top Three Secrets To Becoming A Better Thinker
We all know there are ways to become a better thinker. We should read more books.
|
